Cookies Policy

Last Updated: July 2026

This Cookie Policy explains how Voulaire ("we", "us", "our") uses cookies and similar technologies when you visit our website.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone or other device when you visit a website.

They help websites operate efficiently, remember your preferences, improve your browsing experience and provide information about how visitors interact with the site.

Cookies cannot access files stored on your device or install software.

2. Why We Use Cookies

Voulaire uses cookies to:

  • Ensure our website functions correctly;

  • Protect the security of your account and transactions;

  • Remember your preferences and settings;

  • Keep products in your shopping basket;

  • Enable a secure checkout experience;

  • Analyse website traffic and customer behaviour;

  • Measure the effectiveness of advertising campaigns;

  • Personalise content and product recommendations; and

  • Improve the overall shopping experience.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled through our systems.

They enable core functionality such as:

  • Shopping basket and checkout

  • Secure payment processing

  • User authentication

  • Website security

  • Fraud prevention

  • Session management

Without these cookies, our website may not function properly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous or aggregated information, including:

  • Number of visitors

  • Pages viewed

  • Time spent on pages

  • Navigation paths

  • Website performance

  • Technical error reports

This information helps us improve our website and customer experience.

Functionality Cookies

Functionality cookies remember choices you make while browsing, such as:

  • Preferred language

  • Region

  • Recently viewed products

  • Saved shopping preferences

These cookies provide a more personalised browsing experience.

Advertising & Marketing Cookies

With your consent, marketing cookies may be used to:

  • Display relevant advertisements;

  • Measure advertising performance;

  • Limit how often you see the same advert;

  • Personalise marketing content; and

  • Understand which campaigns lead to purchases.

These cookies may be placed by Voulaire or by carefully selected third-party advertising partners.

4. Third-Party Cookies

Some cookies are provided by trusted third-party service providers that help us operate our business.

Depending on the services we use, these providers may include:

  • Payment providers

  • Website analytics providers

  • Advertising and marketing platforms

  • Social media platforms

  • Customer support software

  • Email marketing services

These third parties process information in accordance with their own privacy and cookie policies.

5. Managing Your Cookie Preferences

You can control or delete cookies at any time through your browser settings.

Most browsers allow you to:

  • View stored cookies;

  • Delete cookies;

  • Block selected cookies;

  • Block all cookies; and

  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality, security and performance of the Voulaire website.

6. Cookie Consent

When you first visit our website, you will be presented with a cookie banner that allows you to:

  • Accept all cookies;

  • Reject non-essential cookies; or

  • Customise your cookie preferences.

Your consent applies only to non-essential cookies and may be withdrawn at any time by revisiting our Cookie Settings, where available.

7. Information Collected Through Cookies

Depending on the cookies you consent to, we may collect information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Clicks and interactions

  • Referral source

  • Purchase behaviour

  • Cookie identifiers

Where this information constitutes personal data, it is processed in accordance with our Privacy Policy.

8. International Data Transfers

Some of our trusted third-party providers may process personal information outside the United Kingdom.

Where this occurs, Voulaire ensures that appropriate safeguards are in place, including contractual protections and other lawful transfer mechanisms required under UK data protection legislation.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • UK legal or regulatory requirements;

  • Website functionality;

  • Technology;

  • Our services; or

  • Business operations.

The latest version will always be published on this page with the updated revision date.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact Voulaire using the contact details provided on our website.

We are committed to protecting your privacy and ensuring transparency in how your information is collected and used.